Issues in Managerial Accounting

This course focuses on key issues for management and management accountants to deal with in the 21st century. Topics include costing and accounting for projects, risk assessment and measurement, relevant budgeting techniques, performance monitoring and evaluation and cost accounting systems assessment and relevance.

Contemporary Bus. Res. Methodology

This course introduces the student to research methods applicable to business and management. The course emphasizes quantitative (numerically based) methods, but discusses other approaches as well. The subjects taught are applicable to both the Integrative Project and the Ph.D. Dissertation. The course includes such topics as: problem definition; the nature of data; formulation of hypothesis; research methodologies; design and development; instrument design; and sampling strategies. Data description and basic hypothesis testing are also introduced and students have the option to explore either quantitative or qualitative strategies for data. The importance of effective data displays and the need for clear presentation of research results are also set forth.

Customer Relations Mgmt. Technologies

This course focuses on applied customer relationship management (CRM) technologies. This class will review technological approaches for managing all aspects of the customer lifecycle across internet and offline channels. Customer identification, knowledge management , differentiation, interaction and customization techniques will be reviewed. Business intelligence components of data mining, data warehousing, data analytics and other related tools will be studied and applied to specific CRM issues.

Info. Security Overview for Managers and Policy Makers

This course introduces frameworks and principles of information security management. A wide range of perspectives will be introduced: cultural, legislative, economic, and technical. Security approaches and solutions from the above diverse perspectives will be discussed in detail. Topics include an overview of how to build security awareness, the pros and cons of security rules and regulations, cost/benefit analysis of security measures, incentive design, and technical solutions such as cryptography.

Fundamentals of Info. Tech. Mgmt.

This first course in Information Technology Management is designed to provide the foundation values, concepts and tools for becoming successful in the MSTIM program through introduction to the communication and social skills necessary to succeed in IT management and providing a knowledge base of management skills necessary to achieve success in any IT organization.

Mgmt. of Info. Tech. in Organizations

This course discusses the complexities of IT management in today's uncertain world. IT managers need to function with multi-level responsibilities and accountabilities in organizations that need to go through constant changes. The course provides insight on some very important issues for IT managers in this kind of environment such as how to make strategic IT decisions and manage organizational changes, how to manage multi-culture and virtual teams, and how to motivate male verse female IT professionals.

IT Security and Disaster Recovery Mgmt.

Organizations have become completely dependent on information technology, and vulnerable to an increasing number of complex exposures, threats and perpetrators. This course focuses on information technology security issues from a managerial perspective. The basic purpose is to present a framework for minimizing the risks for information assets. Hackers and attackers of websites, email systems, spy ware, which embeds itself on workstations and networks increasingly present major threats to the economic well being and even survival of organizations. Topics include security and network weakness scanners, firewalls, access control managers. Also covered are the macro issues of disaster planning and recovery, backup and redundancy, e-business security, risk management, information security policies regulations and standard; privacy and ethics.

1. Overview of Information Assurance

2. Intrusion Prevention and Detection: Securing Information Resources

3. Information Security Policies, Procedures and Standards

4. Application of "Defense in Depth" in Internet Security

5. Business Continuity and Disaster Recovery

Mng. IT Syst, Dvlpmt. in Context

Managing IT Systems Development in Context of Multiple Stakeholder Expectations: The development of new information systems and the enhancement of existing systems is often the result of significant changes made to the business processes supported by the systems. The analysis, design and development of information systems is a highly interactive process of reciprocal definition of technical capabilities and opportunities, management requirements, and the interests of multiple stakeholders at many levels of the organization and its environment. This course explains the fundamental concepts of both structured systems development and such alternatives as Unified Modeling Language and Object-Oriented Design; describe basic systems analysis and design tools, techniques and methodologies used to gather and understand information requirements, model those requirements, and design the components required to build the system; and explain how systems analysis and design operates within the context of the current business, social, and regulatory environments.

IT Project, Logistics and Contract Mgt.

This course discusses the theoretical and practical aspects of managing information systems projects, including the underlying considerations of economic analysis, organizational behavior, team dynamics, and legal and regulatory oversight (such as HIPAA and Sarbanes-0xley). Using a life cycle management model, the course focuses on the grounding of IS projects in larger organizational strategies; creating project plans, budgets, and schedules and related monitoring activities; establishing a balance between socio-organizational needs and technical opportunities and limitations in an environment where both sets of elements are changing rapidly while the process is under way; the advantages and limitations of project management technologies; changing economic considerations such as outsourcing, logistics management, and the political interactions that make managing IT projects particularly complicated.

Business Intelligence

Business Intelligence: Data Mining, Data Warehousing & Data Analytics. This course covers principles and practices in gathering and synthesizing business intelligence, including competitive intelligence, environmental scanning, and issues management; information evaluation and synthesis; and the role of strategic information in modern organizations. The impacts of data warehousing, archives management, and data mining technologies and related search tools are considered. Data analytics from applied technologies such as Customer Relations Management (CRM) are also explored.

Principles of Info. Security Auditing and Digital Forensics

This course presents the fundamental auditing concepts and standards related to information security within organizations in the global context. Students will discuss how to identify and mitigate information risks, effectively manage security-related incidents, and reduce the impact of these on people, profitability and property. This course will cover issues of identification, preservation, and analysis of evidence of security attacks. Students will conduct security audit of web sites and web-based corporate applications.

Knowledge Mgmt and Info. Services

Knowledge management principles such as the distinctions between data, information, and knowledge, the need for both tacit and explicit knowledge, and information ecologies are explored. Potential contributions of collaboration technologies, knowledge audits, and other socio-technical interventions to the development of an information-rich and business-oriented organizational culture are further developed. Technical issues of knowledge acquisition, knowledge representation, and knowledge storage and retrieval are also explored.

Database and Knowledge-base Mgmt

This course describes the design, use, implementation and administration of database systems in the context of the highly networked organization and other stakeholders such as vendors and regulators. Topics include database modeling and design, the languages and facilities provided by database management systems, including the role played by dominant technologies such as relational and object relational database management systems; and techniques for implementing and administering database systems. Augmentation of database systems to include more complex structures such as knowledge and the management of knowledge in these systems is also discussed.

Network Planning & Administration

This course describes the design, use, implementation and administration of networks and network-enabled applications, including the technological bases of networks and networking arrangements, and the principles underlying network-centric information technologies. The emerging technologies of mobile/pervasive, wireless networking, virtual networked entities, network integrity, and related IT management challenges are also discussed.

IT Mgmt for Specialized Technologies

IT Management for Specialized Technologies: e-business, e-learning, Human Resources, Customer Relations Management

Specialized IT applications provide both opportunities for the organization and challenges for the IT management to plan, deploy, manage and assess system effectiveness. Often these applications are complex and demanding both of resources and development technology. Many organizations are turning to IT to develop and deploy training systems or e-learning systems, human resource information systems and customer relations management systems, all of which present some unique challenges to IT management. Although many other specialized technologies could be discussed, the e-learning, HR systems and CRM systems will be emphasized to facilitate understanding of how to effectively manage diverse, critical technologies in organizations.

Managing IT Change in Envi. of Rapidly Emerging IT Tech.

New technologies are appearing almost daily presenting both opportunities and challenges to IT managers who must assess and evaluate these technologies and decide if and when to implement them in their organization. In this course emerging technologies such as self-healing systems, autonomic computing, virtual groups, teams, and virtual enterprises enabled by mobile/pervasive computing technologies will be discussed. This course explores the ways change can be effectively managed and the way in which virtual enterprises and the technologies on which they are based can be leveraged to capture new markets, customize the delivery of products and services, streamline and expand operations, and form business collaborations.

Strategic Planning for IT

This course explores possible information technology development and management strategies employed by organizations; examines concepts of strategic information technology and the kinds of systems that support it; discusses the relationship between IT strategy and the portfolio of existing and planned information systems in an enterprise, and the role of the CIO in managing these relationships; and develops the requirements for IT's creative contribution to larger organizational strategies reflecting multi-level interests and constraints.

Integrative Project (Capstone)

This is the capstone course for the MSITM program. Under the direction of their Professor, students in this class will design, develop, and complete a comprehensive project in Information Technology Management. The purpose of this project will be to demonstrate the student's ability to evaluate, assess, and synthesize the graduate-level learning obtained in the Master of Science in Information Technology Management program.

Foundations of Conflict Mgmt.

This course is intended to further widen and complete the scope of Master Degree studies, in general, and to serve as a primary course for students wishing to concentrate in this field, in particular.

As Conflict is an integral part of our personal and professional life, the purpose of this course is three fold:

First - To understand the underlying sources of conflict, and the way conflict is manifested in the: Personal, Organizational and National and International levels.

Second - To present the various Conflict Management Approaches open before us, and the Human Behaviors associated with conflict and conflict resolution.

Third – To enhance our understanding of the most constructive Business and Organizational resolution approaches, namely: Negotiation, Mediation and Arbitration.

Negotiation Strategies

This course is intended for students wishing to enhance their knowledge and better their understanding of the negotiation process. It will help them understand the underlying human behavioral and substantial factors, that separate two conflicting sides, and how negotiation, is an attempt to bridge these differences, to reach an agreed solution.