3 WAYS TO IMPROVE COMMUNICATION ON THE JOB
The strict, top-down command management method seems to have fallen out of favorin today’s workplace. The idea of one person at the top who has all the answers doesn’t fit with the diverse abilities, perspectives, education, and experience of the current workforce in many organizations.
A more modern approach is to utilize those with coaching and mentoring skills in influential roles.
Here are three ideas on how to incorporate this method of management into your organization:
- Engagement: Instead of talking about big initiatives, i.e., a change in a major process or a five-year plan, start small conversations. Show that you care by engaging the team. Ask for ideas on small changes, what’s working, what isn’t. Listen and consider everyone’s vantage points.
- Individual commitment to a group effort: An employee needs to be valued beyond their role as an individual contributor. Jonathan Raymond, CEO of Refound, and author of Good Authority says, “What makes you the most valuable in the modern workplace is your ability to work with others, the ability to collaborate, and the ability to adjust and refine your approach. If you just drive, drive, drive, and spend time knocking out 20 things on your task list, you’re missing the opportunity to become a genuine collaborator.”
- Feedback: Don’t continue to watch and observe behavior that is not good for the organization. Consider giving feedback in short conversations. Give examples and suggestions. Set up a time to have a longer conversation about it. This shows that you care about the employee and want them to succeed.
Learn more about on-the-job communication in the archived webinar, “Career Conversations: Making Communication on the Job Work for You,” featuring guest presenter Jonathan Raymond. This webinar was hosted by Trident’s Center for Career & Workforce Strategies.