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Student Consumer Information

Policy Against Discrimination

Trident does not discriminate on the basis of race, color, national origin, age, sex, physical or mental handicap, marital status, or political affiliation. Any complaints related to this policy or otherwise related to discrimination may be submitted through the University Complaint Resolution System (CRS) or directly to Ombudsman at ombudsman@trident.edu under the University Complaint and Grievance resolution Policy published in the Policy Handbook of the University Catalog.

All institutions participating in Title IV federal financial aid programs are required to provide notification of the availability of consumer information.

The notice must list and describe the information and include a statement of procedures required to access additional information. Submit a request for information to obtain a paper copy.

General Student Disclosures
Trident distributes a variety of publications that contain information regarding the University and its financial aid programs, including the Catalog.

  • A description of all federal, state, local, private, and institutional need-based and non-need-based financial aid programs that are available to students, including:
    • The procedures and forms by which students apply for aid and eligibility requirements, and
    • Criteria for selecting recipients from the group of eligible applicants and criteria for determining award amounts.
  • The rights and responsibilities of students receiving aid, including:
    • Criteria for continued student eligibility under each program,
    • The method by which financial aid will be disbursed and the frequency of those disbursements,
    • The general terms and conditions applicable to any employment that is part of the financial aid package,
    • The terms of any loan received (including federal Direct or Perkins loans), a sample loan repayment schedule, and the necessity of loan repayment,
    • Required loan exit counseling information the University provides and collects.
    • The criteria for measuring satisfactory academic progress, and how a student who has failed to maintain satisfactory progress may re-establish eligibility for federal financial aid, and
    • The way the University provides for Pell-eligible students to obtain or purchase required books and supplies by the seventh day of a payment period (if applicable) and how the students may opt out.
    • An explanation of verification requirements, including:
      • Documents required if a student is selected for the verification process;
      • Student responsibilities, including correction procedures, deadlines for completing any actions required, and the consequences of missing deadlines; and
      • Notification methods, including how the school will notify students if their awards change as a result of verification and the time frame for such notifications.
  • Information about academic programs, including:
    • The current degree programs and other educational and training programs,
    • The instructional, laboratory, and other physical facilities that relate to the academic programs.
    • Trident faculty and other instructional personnel,
    • Any plans by the University to improve academic programs upon a determination by that such a plan exists, and
    • A description of the written arrangement the University has entered into with a school or organization for the purpose of having that entity provide a portion of the University’s educational programs. Note: The University currently does not have any written arrangement with other postsecondary institutions for the purpose of instructional delivery.
    • Information about whether completion of a program meets educational requirements for a specific professional license or certification needed for employment in an occupation in a state if the program is designed to do so or is advertised as doing so.
    • The Catalog contains detailed information about programs and courses offered.
    • Most course materials are on Trident’s online library and available for access without additional cost.
  • The names of regulatory agencies, associations, or governmental bodies that accredit, approve, or license Trident and its programs; procedures by which documents describing that activity may be reviewed; and contact information for filing complaints with these agencies.
  • Costs of attending Trident (tuition and fees for full-time and part-time students and estimates of charges for books and supplies, room and board, and applicable transportation costs) and any additional costs of the program in which the student is enrolled or has expressed an interest. The University also makes available a Net Price Calculator and College Financing Plan.
  • The requirements and procedures for officially withdrawing from Trident, any refund policy with which the University is required to comply for return of unearned tuition and fees or other refundable portions of costs paid to the University, and a summary of the requirements for the return of Federal Student Aid grant or loan funds.
  • General information about the University’s services and facilities available to students with disabilities, including students with intellectual disabilities.
  • The titles of persons designated by the University to provide information to enrolled and prospective students and information regarding how and where those students may be contacted.
  • University policies on transfer of credit, including the criteria it uses regarding the transfer of credit earned at another school, a list of any postsecondary schools with which it has established an articulation agreement, and criteria used to evaluate and award credit for prior learning experience including service in the armed forces, paid or unpaid employment, or other demonstrated competency or learning.
  • If applicable, a notice that the school is required by its accrediting agency to maintain a teach-out plan and the reason for that requirement.
  • A notice when an enforcement action or prosecution is brought against the school by a state or federal law enforcement agency and a final judgment, if rendered, would cause an adverse action by an accrediting agency against the school; revocation of state authorization; or limitation, suspension, or termination of title IV eligibility.
  • Student body diversity as well as student activities offered by Trident, if applicable.

The Family Educational Rights and Privacy Act (FERPA) afford eligible students certain rights with respect to their education records.  An "eligible student" under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution. Information about FERPA can be found in the University's website and in the Catalog.

Completion, Graduation, Transfer, Retention, and Placement Rates
Each year, the University publishes required student outcome information, including the following:

  • the completion or graduation rate of its certificate- or degree-seeking first-time, full-time undergraduate students reported to the U.S. Department of Education via the IPEDS website,
  • its retention rate reported to IPEDS,
  • the types of graduate and professional education students enroll in after graduating from the University's 4-year degree programs, and
  • any placement rates it must calculate for a state agency or accreditor.

Currently Trident is not required to publish placement rates for any of its programs.

Student Body Diversity Information
The link in the prior section also includes information about the University's student body diversity. This document contains information about the composition of the students at Trident, including the percentage of enrolled, full-time students who are (1) male, (2) female, (3) Federal Pell grant recipients, and (4) self-identified members of a major racial or ethnic group.

Additional information can be found by visiting the College Navigator website. Trident data is reflected as part of the American InterContinental University System.

Improvements to Academic Programs
The University reviews its academic programs on a regular basis to ensure relevancy with current employment requirements and market needs. As deemed appropriate, the University may change, amend, alter or modify program offerings and schedules to reflect this feedback. If you have questions about this process, contact the institution's education department.

Copyright Infringement
Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or "statutory" damages affixed at not less than $750 and not more than $30,000 per work infringed.  For "willful" infringement, a court may award up to $150,000 per work infringed.  A court can, in its discretion, also assess costs and attorneys' fees. For details, see Title 17, United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the website of the U.S. Copyright Office at https://copyright.gov.

The University prohibits use of its computers and computer networks for the unauthorized downloading and uploading of copyright-protected material, or for maintaining or storing unauthorized copyright-protected material. Disciplinary action, up to and including expulsion from the University, will be taken against students who engage in unauthorized distribution of copyrighted materials using the University's information technology system.

The University's online library offers subscription databases with copyrighted materials students can print, download, or email to themselves.  Materials include print publications such as books, journals, magazines, newspapers, images, and videos.  These materials are only available to authorized users authenticated through the student, staff, and faculty portals.

Vaccinations
Good health practices are encouraged for all students. However, Trident does not require any specific vaccinations beyond those required by state and other laws as a condition for admission. Students are encouraged to consult with their health care professional to discuss obtaining or updating vaccinations.

Treatment of Federal Student Aid-Title IV-When a Student Withdraws- Requirements of 34 CFR 668.22
Trident follows the federal Return of Title IV Funds Policy to determine the amount of Title IV aid a Student has received and the amount, if any, which needs to be returned at the time of withdrawal. Under current federal regulations, the amount of aid earned is calculated on a pro rata basis through 60% of the term. After the 60% point in the term, a Student has earned 100% of the Title IV funds. Trident may adjust the Student's account based on any repayments of Title IV funds that Trident was required to make.  For details regarding this policy, please see the Catalog.

Drug and Alcohol Abuse Prevention Information
In accordance with the requirements of the Drug-Free Schools and Communities Act of 1989 (Public Law 101-226), and the Drug-Free Workplace Act of 1988 (Public Law 101-690), our University provides all students and employees with information concerning University policies and the consequences of the manufacture, distribution, possession, or use of any drug made illegal as a matter of federal, state or local law or the illegal possession and/or use of alcohol. Detailed information is included in the Catalog.

Campus Security Information

The University prepares a report to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and Violence Against Women Act (VAWA). This report is prepared with information collected from local law enforcement and campus faculty and staff.

The University updates the campus security policy and campus crime statistics annually. The statistics are posted on the University website or can be obtained by requesting a paper copy as outlined below. The report includes institutional policies concerning campus security, such as policies concerning sexual assault, domestic violence, dating violence, stalking and other matters.

Each year, an e-mail notification is made to all enrolled students that provides the web link to access this report. Faculty and staff receive a similar notification.

A copy of this report is available for review at the following URL: https://www.trident.edu/Media/Default/downloads/disclosures/Trident-Security-Report-Annual.pdf. All prospective students may request a copy of the report by e-mailing Ombudsman@trident.edu.

Sexual Assault Prevention and Awareness

Throughout the year, the University provides ongoing prevention and awareness programs for students and employees, which focus on preventing dating violence, domestic violence, sexual assault and stalking through risk reduction and increased bystander intervention. At a minimum, information will be provided on the portal and distributed via e-mail. Additional descriptions of these campaigns can be found in the ASR, available at the link in the previous section.

Substance Abuse Information

Trident distributes information relative to substance abuse to all current and prospective students. Additional information on this topic can be found in the ASR, available at the link above.

Consumer Information

Trident distributes a variety of publications that contain information regarding the University and its financial aid programs. If you do not have any of the following information and wish to obtain it, it is available on the University website, catalog or can be furnished upon request.

  • A description of all federal, state, local, private, and institutional need-based and non-need-based financial aid programs that are available to students including:
    • The procedures and forms by which students apply for aid and eligibility requirements, and
    • Criteria for selecting recipients from the group of eligible applicants and criteria for determining award amounts.
  • The rights and responsibilities of students receiving aid, including:
    • Criteria for continuing student eligibility under each program,
    • The method by which financial aid will be disbursed and the frequency of those disbursements,
    • The general terms and conditions applicable to any employment that is part of the financial aid package,
    • The terms of any loan received (including federal Direct or Perkins loans), a sample loan repayment schedule, and the necessity of loan repayment,
    • Required loan exit counseling information the University provides and collects,
    • The criteria for measuring satisfactory academic progress, and how a student who has failed to maintain satisfactory progress may reestablish eligibility for federal financial aid, and
    • The way the University provides for Pell-eligible students to obtain or purchase required books and supplies by the seventh day of a payment period (if applicable) and how the students may opt out.
  • An explanation of verification requirements, including:
    • Documents require if a student is selected for the verification process;
    • Student responsibilities, including correction procedures, deadlines for completing any actions required, and the consequences of missing deadlines; and
    • Notification methods, including how the school will notify students if their awards change as a result of verification and the time frame for such notifications.
  • Information about academic programs, including:
    • The current degree programs and other educational and training programs,
    • The instructional, laboratory, and other physical facilities that relate to the academic programs,
    • Trident faculty and other instructional personnel,
    • Any plans by the University to improve academic programs upon a determination by Trident that such a plan exists, and
    • A description of the written arrangements the University has entered into with a school or organization for the purpose of having that entity provide a portion of the University’s educational programs. Note: The University currently does not have any written arrangement with other postsecondary institutions for the purpose of instructional delivery.
    • Information about whether completion of a program meets educational requirements for a specific professional license or certification needed for employment in an occupation in a state if the program is designed to do so or is advertised as doing so.
  • The names of regulatory agencies, associations, or governmental bodies that accredit, approve, or license Trident and its programs; procedures by which documents describing that activity may be reviewed; and contact information for filing complaints with these agencies.
  • Costs of attending Trident (tuition and fees for full-time and part-time students and estimates of charges for books and supplies, room and board, and applicable transportation costs) and any additional costs of the program in which the student is enrolled or has expressed an interest. The University also makes available a Net Price Calculator and College Financing Plan.
  • General information about the University’s services and facilities available to students with disabilities, including students with intellectual disabilities.
  • The requirements and procedures for officially withdrawing from Trident, any refund policy with which the University is required to comply for return of unearned tuition and fees or other refundable portions of costs paid to the University, and a summary of the requirements for the return of Federal Student Aid grant or loan funds.
  • The titles of persons designated by the University to provide information to enrolled and prospective students and information regarding how and where those persons may be contacted.
  • University policies on transfer of credit, including the criteria it uses regarding the transfer of credit earned at another school, a list of any postsecondary schools with which it has established an articulation agreement, and criteria used to evaluate and award credit for prior learning experience including service in the armed forces, paid or unpaid employment, or other demonstrated competency or learning.
  • If applicable, a notice that the school is required by its accrediting agency to maintain a teach-out plan and the reason for that requirement.
  • A notice when an enforcement action or prosecution is brought against the school by a state or federal law enforcement agency and a final judgment, if rendered, would cause an adverse action by an accrediting agency against the school; revocation of state authorization; or limitation, suspension, or termination of title IV eligibility.
  • Penalties and institutional policies associated with copyright infringement, including:
    • A statement that explicitly informs students that unauthorized distribution of copyrighted material, including unauthorized peer-to-peer file sharing, may subject the students to civil and criminal liabilities,
    • A summary of the penalties for violation of federal copyright laws,
    • A description of the school’s policies with respect to unauthorized peer-to-peer file sharing, including disciplinary actions that are taken against students who engage in illegal downloading, or unauthorized distribution of copyrighted materials using the school’s information technology system, and
    • The legal alternatives for downloading or otherwise acquiring copyrighted material, based on the school’s periodic review.
  • Student body diversity as well as student activities offered by Trident, if applicable.

Completion, Graduation, Transfer, Retention, and Placement Rates.

Trident calculates graduation and retention rates as required by the federal Student Right-to-Know Act. The University also publishes any placement rates it must calculate for a state agency or accreditor. Student outcomes information is posted on the school’s website.

Family Education Rights and Privacy Act (FERPA)

Information regarding your rights under the Family Educational and Privacy Act (FERPA) of 1974 are provided in the catalog as well as on the Student Portal.

Vaccinations

Good health practices are encouraged for all students. However, Trident does not require any specific vaccinations beyond those required by state and other laws as a condition for admission. Students are encouraged to consult with their health care professional to discuss obtaining or updating vaccinations.

We offer Federal Pell Grants and Federal Direct Loans for eligible students. In addition to multiple eligibility criteria, students must be United States citizens, permanent residents or eligible non-citizens as defined on the Free Application for Federal Student Aid (FAFSA®).

Learn more about our finance options.

*Financial aid is available for those who qualify.

Under the Title IV cash management regulations, institutions are required to publicly disclose any contract that governs a Tier One or Tier Two Arrangement as well as information about the costs incurred by students who elect to use a financial account offered under one of those arrangements.

Trident University delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. For more information about BankMobile Disbursements, click here.

To view our third-party servicer contract for refund management, click here.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Report, known as the Annual Security Report (ASR) is distributed to every student on an annual basis. The report includes institutional policies concerning campus security, such as policies concerning sexual assault, domestic violence, dating violence, stalking and other matters.

View Trident University’s Annual Security Report

Trident Sexual Harassment Policy Under Title IX (click to review)
All students, faculty, and employees are encouraged to report incidents of sexual assault, sexual harassment, and sexual violence to the University Title IX Coordinator or designee, whose information is set forth below:

Brandie Riegle
Ombudsman & Title IX Coordinator
2200 East Germann Road, Suite 150
Chander, AZ 85286-1585
Ombudsman@trident.edu
847.851.5275

Title IX Training Materials
Trident is required to provide its training materials for review by students, employees, and other interested parties.