Unfortunately all reps are not available.
- My name is (Agent’s Name) with who am I speaking with?
Confirm first name? Confirm last name?
- What phone number can Trident call you back on?
(Take Number.. Echo Verify)
- May I have your email address?
(Take email.. Echo Verify)
- (Customer name) Lastly, what is your zip code?
(Take Zip code.. Echo Verify)
- Do you agree to allow Trident to contact you?
Thank you (customer’s name) for calling Trident, admissions will be contacting you soon.
Have a wonderful day.