Financial Aid Policies

Policy for Code of Conduct for Lender Relationships

Our financial aid policies are made available in order to maintain consistency and understanding of comprehensive financial aid processes. Learn more about specific policies by reading the sections below

Covered Individuals

Any officer, agent, or employee of Trident, who works in the financial aid office or has responsibilities with respect to education loans, whether those loans are through the federal student loan programs or are private loans, is a covered individual for purposes of this Code of Conduct.

Gifts and Gratuities

A. No covered individual may accept any gift, gratuity, favor, entertainment, hospitality, loan, discount, or other thing having more than a de minimus value from any lender, guarantor, or servicer of education loans, unless such gift or thing of value comes within the following exceptions:

• Materials or training programs related to loans, default aversion, default prevention, or financial literacy
• Food, refreshments, training, or informational material provided as part of a training session that is designed to improve the service of a lender, guarantor or servicer, as long as the training contributes to the professional development of the Trident representative.

B. A student who is also an employee of Trident may accept favorable terms, conditions and borrower benefits that are comparable to those provided to all students at Trident.
C. A gift to a family member or other person with a relationship to a covered individual is considered to be a gift to the covered individual if it is given with the knowledge of the covered individual and the covered individual has reason to believe the gift was given because of his or her position with Trident.

Services and Contributions

A. Trident may permit a lender, servicer, or guarantor to provide entrance and exit counseling services to borrowers as long as Trident staff are in control of the counseling and it does not promote the products or services of any particular lender, servicer, or guarantor.
B. Trident may accept philanthropic contributions that are unrelated to educational loans and not made in exchange for any advantage or consideration related to education loans.

Contacting and Board Arrangements

A. The loan of a first-time borrower may not be assigned to a particular lender through award packaging or other methods.
B. A borrower may choose any lender, and Trident will not refuse to certify a loan or delay in certifying a loan based on the borrower's selection of a lender.

Interaction with Borrowers

A. The loan of a first-time borrower may not be assigned to a particular lender through award packaging or other methods.
B. A borrower may choose any lender, and Trident will not refuse to certify a loan or delay in certifying a loan based on the borrower's selection of a lender.

Offers of Funds for Private Loans

A. Trident shall not solicit or accept assistance with staffing a call center or the financial aid office from any lender, except as provided below.
B. In an emergency, such as a federally or state-declared disaster or other emergency identified by the Department of Education, Trident may accept short-term assistance in providing financial aid related functions from a lender.
C. Trident may accept assistance from a lender related to professional development training for financial aid administrators.
D. Trident may accept educational counseling materials, financial literacy materials, or debt management materials from a lender so long as those materials disclose the identification of any lender that assisted in preparing or providing those materials.