Career Opportunities

The Accounts Receivable Coordinator will be responsible for day to day Account Receivable processing including collections on overdue accounts, audits, disputes and general inquiries.

Position Requirements:

• Daily email correspondence, letters, and phone calls to/from students regarding past due balances. Includes declined, disqualified and inactive Financial Aid students; outstanding promissory notes, cash, payment plans, Sallie Mae, Employer Reimbursement, Tuition Assistance, and VA accounts.
• Communicates with Education Centers, employers, collection agencies, military staff, and students to collect payment of past due accounts. Requires thorough account research of invoice and payment transactions.
• Prepare weekly report of closed student files for outside collections, track and monitor progress…

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The Admissions Advisor is responsible for enrolling prospective military or civilian students for the University’s undergraduate, graduate, and graduate degree/certificate programs of their choice. The most appropriate candidate will be driven to meet and /or exceed objectives.

Position Requirements:

• 1-2 years successful track record in admissions, inside sales and/or correspondence sales.
• Demonstrated experience in telephone customer service environment.
• Proficiency with the Microsoft Office Suite and the ability to learn new systems quickly…

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Reporting to the Dean of the relevant College and having shared authority with the Dean, this position oversees doctoral studies in the College and has shared responsibility for a variety of doctoral academic operations, curriculum and assessment. The position is critical to the success of the institution as it will be responsible for providing a quality education for doctoral students and ensuring their successful persistence towards the completion of their doctoral degrees.

Position Requirements:

• Terminal degree in a relevant discipline from a regionally accredited institution.
• Experience teaching in a higher education setting.
• Experience teaching in a blended or fully online environment…

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Reporting to the Manager, Student Finance and working cohesively with the Student Finance Advisor team, the Financial Aid Officer position works closely with new and continuing students to ensure the financial award that best meets the students’ needs.

Position Requirements:

• Work cohesively with Student Finance Advisor in order to facilitate outstanding service to prospective students.
• Work well with other departments to provide accurate information on financial aid and student by student cases.
• Accurately create student award letters and quickly resolve files that are not resolved in the first pass review…

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Trident University International is seeking part-time faculty to teach online classes in our Masters of Education and Education Certificate programs. We desire an individual who is dynamic, creative, and friendly. We are seeking an individual who is always willing to offer their talents and skills towards making a significant impact in the lives of our students.

Qualifications:

• Ph.D. in Education or Doctor of Education (Ed.D.)
• Prior college level teaching experience with the adult and/or military student population is preferred and highly valued
• Experience teaching in an online higher education setting preferred…

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Trident University is seeking part-time faculty to teach online classes in our Doctor of Education (Ed.D.) program for the upcoming session.

Preferred Qualifications:

• Ed.D. degree required
• Experience in educational leadership (K12 or Higher Education setting) required
• Experience teaching in an online higher education setting preferred…

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Trident is seeking part-time faculty in English to teach online classes in our General Education program.  We are looking for candidates to teach undergraduate courses in English Composition which emphasize introductory writing skills, critical thinking, research skills, and various types of writing.

Preferred Qualifications:

• Ph.D. degree in English or related field from an accredited institution. Emphasis on Rhetoric and Composition preferred.
• Prior college level teaching experience with the adult learner or military student population.
• Experience teaching in an online higher education setting preferred…

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Trident University is seeking part-time faculty in Science to teach online classes in our General Education program.  Specifically, we are looking for candidates to teach undergraduate courses in General Biology, Microbiology, and Anatomy, and Health and Society which emphasize a foundation in the basic sciences through the assessment of critical thinking, research skills and writing skills.

Preferred Qualifications:

• Ph.D. degree in a Science or Health Science related field from an accredited institution.
• Prior college level teaching experience with the adult learner or military student population.
• Experience teaching in an online higher education setting preferred. Some prior experience in teaching virtual laboratories is a bonus…

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Part-time Instructors are responsible for online teaching courses that are already fully developed. Duties include but are not limited to grading papers, leading discussions and addressing student questions and concerns. One of our hallmarks is providing timely and meaningful feedback on all assignments. Faculty must respond to students’ emails within 24 hours and grade papers within 72 hours of submission, during the business week.

Qualifications:

• PhD degree in Health Information Technology or a related field, from an accredited institution. Competence to teach master’s degree courses including: Introduction to Health Informatics; Health Information Systems; Information Systems in the Delivery of Health Care; Systems Analysis for Health Informatics; Health Information Systems Security.
• Prior college level teaching experience with the adult learner or military student population.
• Ability to engage students effectively through excellent written communication skills…

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The role of the Trident University International (Trident) Strategic Military & Community Relations Regional Manager (SMCRM) is to act as a conduit between the university and prospective/current student population(s) and to facilitate processes to further assist students in achieving their academic goals.

Position Responsibilities:

• Represent the university with the utmost professionalism, establishing and fostering positive professional relationships with base education offices, key decision makers and leaders, and current and prospective students in designated region, including those within the Department of Defense, Veterans Administration, individual service branches, organization partners, state and local government.
• Understand the university’s policies/guidance as it relates to safeguarding of student privacy and educational records consistent with the Family Educational Rights and Privacy Act (FERPA).
• In compliance with applicable rules and regulations, coordinate with Installation Education Services Officer (ESO) or duly appointed authority to establish recurring visits/meetings on campuses/installations to ensure student populations are afforded the opportunity to discuss/address academic items/issues of interest (in person or in group(s)…

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The Student Account Specialist will provide outstanding customer support to our students and staff in a variety of student account functions regarding processing tuition payments, assisting with tuition fee and financial aid adjustments, cash/credit payments, financial aid, military tuition assistance and veteran’s benefits.

Position Responsibilities:

• Communicate payment information, university policy and all other student account information to students by phone and/or email.
• Prepare and process payment information for various pay types including credit card, check, ACH, and EFT.
• Prepare and process student tuition statements for student reimbursement.

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The Student Finance Advisor will interact with students over the phone, to provide information in response to inquiries, and requests about their payment options, including federal financial aid (Title IV), Military Tuition Assistance (Title X), Veteran’s Affairs educational benefits, Corporate Benefits, Private Loans and Tuition Payment Plan Options. Provides counseling to students to ensure they begin scheduled courses and persist to graduation.

Position Responsibilities:

• Receive all initial student contacts regarding payment options and discount programs available; handle disposition of concerns or referral to other resources within the University.Prepare and process payment information for various pay types including credit card, check, ACH, and EFT.
• Be proactive in working with students to ensure they have a financial plan to cover the cost of their program, without interruption.
• Ensure student account balances are settled and paid timely by working with students and other key departments/teams.

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The Manager, Center for Student Success, leads a team of Student Success Advisors in the delivery of superior coaching and advising services to adult undergraduate and graduate learners in a 100% online environment. The Manager ensures that all members of the team are empowered to provide each student with information, guidance and support, and are able to identify barriers to student success and suggest proactive strategies resulting in retention through graduation.

Position Responsibilities:

• Manage a team of Student Success Advisors in the delivery of outstanding coaching and advising services to all students to ensure departmental goals are achieved.
• Create and maintain a culture of accountability, knowledge, confidence and resolution within the team to ensure support for problem solving of student matters.
• Understand and maintain current knowledge of University academic program requirements, and policies and procedures in order to provide excellent support and customer service to students and the university community.

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