Career Opportunities

The Admissions Advisor is responsible for enrolling prospective military or civilian students for the University’s undergraduate, graduate, and graduate degree/certificate programs of their choice. The most appropriate candidate will be driven to meet and /or exceed objectives.

Position Requirements:

• 1-2 years successful track record in admissions, inside sales and/or correspondence sales.
• Demonstrated experience in telephone customer service environment.
• Proficiency with the Microsoft Office Suite and the ability to learn new systems quickly…

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The Admissions Advisor is responsible for enrolling prospective military or civilian students for the University’s undergraduate, graduate, and graduate degree/certificate programs of their choice. The most appropriate candidate will be driven to meet and /or exceed objectives. As a telephone based position, the successful Admissions Advisor will handle calls in a friendly timely manner as well as be results-driven, articulate, organized and enthusiastic.

Position Requirements:

• Contact prospective students and assist them with getting started on the path to enrollment, and address questions or concerns regarding the admissions process or programs of interest.
• Contact inquiring prospect students via the telephone or email in a timely manner, informing them about the University and its programs.
• Learning, understanding, and being able to articulate the academic programs and general policies and procedures of the institution…

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The Admissions Manager will be responsible for the coaching and development of their Admissions Advisors, creating a winning culture; ensuring our students receive a quality student experience throughout their enrollment process; resource allocation; and budget management. The Admission Manager will be responsible for the implementation of university policies and procedures, leading a compliant team of Admissions Advisors who represent the values of our institution; will exemplify our core values on a daily basis; and will be responsible to the organization first, always finding ways to minimize risk to the University.

Position Requirements:

• Accurately and completely explain educational programs and enrollment process to new students for any escalated issues. Answer emails and phone calls within 24 hours, or inform student when they can expect requested information within 24 hours.
• Meet with all Admissions Advisors on their respective teams 1:1 each week.
• Works with Admissions Advisors on student-candidate issues…

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Trident University International is seeking online course developers with curriculum development expertise in billing and coding. The course developer will be appointed on a part-time basis and will be contracted to create courses in support of the certificate programs outlined below. Candidates must have a working knowledge of CPT, HCPCS, ICD-10-CM, data entry systems for third party billing, various types of payers and their reimbursement and denial patterns.

Experience Required:

• Bachelor’s Degree in Education, Business Administration, Health Care Administration or related field is required.
• Master’s degree preferred.
• Three (3) years of experience directly related to billing & coding for hospital and/or physician services
• Three (3) years of documented experience with curriculum development, instructional design, adult learning, or program development.

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The Glenn Jones College of Business seeks applications to fill a Department Chair—Marketing, Logistics & Operations Management position. This full-time position oversees courses in the BSBA, MBA and PhD programs, and is responsible for curriculum and course development and ensures quality teaching of FT and PT faculty.

Qualifications:

• Doctorate degree in Marketing or related field from a regionally accredited university.
• Coursework or background in Digital Marketing a plus
• Online teaching experience required
• Experience supervising faculty

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Reporting to the Manager, Student Finance and working cohesively with the Student Finance Advisor team, the Financial Aid Officer position works closely with new and continuing students to ensure the financial award that best meets the students’ needs.

Position Requirements:

• Work cohesively with Student Finance Advisor in order to facilitate outstanding service to prospective students.
• Work well with other departments to provide accurate information on financial aid and student by student cases.
• Accurately create student award letters and quickly resolve files that are not resolved in the first pass review…

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Trident University International is seeking part-time faculty to teach graduate-level online Health Administration and Management classes in our College of Health and Human Services.

Part-time Instructors are responsible for online teaching courses that are already fully developed. Duties include but are not limited to grading papers, leading discussions and addressing student questions and concerns. One of our hallmarks is providing timely and meaningful feedback on all assignments. Faculty must respond to students’ emails within 24 hours and grade papers within 72 hours of submission, during the business week.

Qualifications:

• PhD degree in Health Administration or a related field, from an accredited institution.
• Competence to teach master’s degree courses including: Health Care Finance, Marketing in Healthcare, and Legal Aspects of Health Administration.
• Prior college level teaching experience with the adult learner or military student population…

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Trident University International is seeking part-time faculty to teach online classes in our Masters of Education and Education Certificate programs. We desire an individual who is dynamic, creative, and friendly. We are seeking an individual who is always willing to offer their talents and skills towards making a significant impact in the lives of our students.

Qualifications:

• Ph.D. in Education or Doctor of Education (Ed.D.)
• Prior college level teaching experience with the adult and/or military student population is preferred and highly valued
• Experience teaching in an online higher education setting preferred…

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Trident University is seeking part-time faculty to teach online classes in our Doctor of Education (Ed.D.) program for the upcoming session.

Preferred Qualifications:

• Ed.D. degree required
• Experience in educational leadership (K12 or Higher Education setting) required
• Experience teaching in an online higher education setting preferred…

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Trident is seeking part-time faculty in English to teach online classes in our General Education program.  We are looking for candidates to teach undergraduate courses in English Composition which emphasize introductory writing skills, critical thinking, research skills, and various types of writing.

Preferred Qualifications:

• Ph.D. degree in English or related field from an accredited institution. Emphasis on Rhetoric and Composition preferred.
• Prior college level teaching experience with the adult learner or military student population.
• Experience teaching in an online higher education setting preferred…

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Trident University is seeking part-time faculty in Science to teach online classes in our General Education program.  Specifically, we are looking for candidates to teach undergraduate courses in General Biology, Microbiology, and Anatomy, and Health and Society which emphasize a foundation in the basic sciences through the assessment of critical thinking, research skills and writing skills.

Preferred Qualifications:

• Ph.D. degree in a Science or Health Science related field from an accredited institution.
• Prior college level teaching experience with the adult learner or military student population.
• Experience teaching in an online higher education setting preferred. Some prior experience in teaching virtual laboratories is a bonus…

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Part-time Instructors are responsible for online teaching courses that are already fully developed. Duties include but are not limited to grading papers, leading discussions and addressing student questions and concerns. One of our hallmarks is providing timely and meaningful feedback on all assignments. Faculty must respond to students’ emails within 24 hours and grade papers within 72 hours of submission, during the business week.

Qualifications:

• PhD degree in Health Information Technology or a related field, from an accredited institution. Competence to teach master’s degree courses including: Introduction to Health Informatics; Health Information Systems; Information Systems in the Delivery of Health Care; Systems Analysis for Health Informatics; Health Information Systems Security.
• Prior college level teaching experience with the adult learner or military student population.
• Ability to engage students effectively through excellent written communication skills…

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Trident University International is seeking part-time faculty in Speech/Communications to teach online classes in our University College/General Education Program. We are looking for candidates to teach undergraduate courses at the introductory level.

Part-time Instructors are responsible for teaching courses that are fully developed and prepared in an online environment. Duties include but are not limited to grading papers, leading threaded discussions and addressing student questions and concerns. Trident University uses a case based methodology of teaching. Our courses are taught over a 8 week period.

Preferred Qualifications:

• Masters or PhD degree in a related field from an accredited institution.
• Prior college level teaching experience with the adult learner or military student population.
• Experience teaching in an online higher education setting preferred…

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The Student Account Specialist will provide outstanding student support to our students and staff in a variety of student account functions regarding processing tuition payments, assisting with tuition fee and financial aid adjustments, cash/credit payments, financial aid, military tuition assistance and veteran’s benefits. This position will communicate the Bursar’s Office Policies and Procedures effectively with new and current students as well as other Trident University departments.

Position Responsibilities:

• Bachelors Degree in Business Administration, Finance or Accounting or equivalent combination of education and experience required.
• Combination of education and equivalent work experience in Accounting or Finance environment may be substituted.
• Basic accounting and MS Office skills required.

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The Student Finance Advisor will interact with students over the phone, to provide information in response to inquiries, and requests about their payment options, including federal financial aid (Title IV), Military Tuition Assistance (Title X), Veteran’s Affairs educational benefits, Corporate Benefits, Private Loans and Tuition Payment Plan Options. Provides counseling to students to ensure they begin scheduled courses and persist to graduation.

Position Responsibilities:

• Receive all initial student contacts regarding payment options and discount programs available; handle disposition of concerns or referral to other resources within the University.Prepare and process payment information for various pay types including credit card, check, ACH, and EFT.
• Be proactive in working with students to ensure they have a financial plan to cover the cost of their program, without interruption.
• Ensure student account balances are settled and paid timely by working with students and other key departments/teams.

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The position is critical to the success of the organization by ensuring sound oversight of financial aid, administrative capabilities, and excellent customer service for our students.   The ideal candidate will offer demonstrated experience in managing people and processes associated with Title IV student financial aid and Veteran Affairs educational benefits.  Trident University International, located in Cypress, CA, is a private sector, regionally accredited, fully on-line institution, offering Bachelors, Masters, and Doctorate degrees in Health Sciences, Education, Business, and Information Systems.

Position Responsibilities:

• Manage the daily operations of the Financial Aid Officers and VA Certifying Officials team to ensure accurate and timely awarding of Title IV student financial aid and certification of VA education benefits.
• Provide leadership to Financial Aid Officers and VA Certifying Officials team through performance management, career development, and guidance.
• Create efficiencies by analyzing current processes and making recommendations for systems, reporting, and streamlining.

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The Student Success Advisor I (SSA) will assist students in achieving their educational goals by providing information, guidance and support to identify barriers to student success and by implementing proactive strategies that promote retention through graduation. This is done by building strong relationships such that the SSA becomes a student’s “go-to” person at the university.

Position Responsibilities:

• Interact daily with students on an assigned caseload, via phone and email, to address student questions, to coach and advise as the student need warrants, and to re-engage lagging students
• Build strong relationships of trust and accountability with assigned student caseload
• Evaluate student problems and jointly develop actionable solutions to best serve the student

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The Student Support Specialist, in consultation with the Registrar and/or Associate Registrar, supports and contributes to the operations of the Registrar’s Office and will be the point of contact for and directly responsible for the military portals, enrollment process, degree/enrollment verification, transcript/diploma process, final grades, and grade changes.

Position Responsibilities:

• Initial point of contact for student services departments in areas including the military portals, enrollment process, degree/enrollment verification, transcript/diploma process, final grades and grade changes.
• Manage all aspects of military portals including Go Army Ed, Air Force, MyCAA, etc.
• Process semi-annual Navy College Program Distance Learning Partnership reporting.

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